Tax, Gift Cards & Refunds
Store AdminProcess refunds as a first-class store workflow.
Handle returns without breaking ledger history
Overview
Returns are inevitable on parts counters — wrong number, customer changed job, warranty swap. Cephre keeps Refunds as its own module so store teams can process them without informal cash drawer math.
Refund activity remains visible alongside sales and ledger history for cleaner month-end.
What you get
- Refunds module in store navigation
- Structured return processing
- Preserves sales/ledger audit trails
- Pairs with payments reporting
- Store-scoped permissions
Workflow
How it works
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1
Open Refunds
Select the related sale/account context.
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2
Process
Complete the refund workflow.
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3
Verify
Check ledger/payment views update.
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4
Report
Include in payments/sales reviews.
Capability map
Built into Cephre
- Refunds menu at store level
- Works with customer ledgers
- Visible to operational reporting
In the product
Screens from this module
Ready to put this on your counters?
Apply for a subscription package sized by Super Admin seats, store Admins, and outlets.